RiverStar is ISO 9001:2008 certified and adheres to rigorous quality standards throughout its operations. The proof is in the numbers: RiverStar delivered a 99.96 percent quality performance rating in 2009 on shipped orders. RiverStar’s company goal is to have PPM less than 150.
RiverStar test services are integral to quality assurance and also form a key component of Reconditioning and Repair services. Incoming parts are first tested for functionality prior to any assembly or packaging. A First Pass Yield (FPY) is done for all products assigned to test. Daily randomized end-of-line inspections follow kitting and packaging. These are supplemented by thorough full monthly quality audits.
RiverStar’s ability to test all products before they reenter the field is essential to our Reconditioning and Repair services. Superior testing capabilities and a strong Quality Assurance program reduces returns for our customers and extends product life for end users.