RiverStar Customer Service
RiverStar employees provide excellent Customer Service. The company currently ships a minimum of 10,000 units per month in approximately 2,500 shipments. Remarkably, over 95% of these orders are shipped within one day of order receipt!
Daily communication with Customer Planners, Expeditors, Engineers, Marketing, and Factory personnel as needed Capable of developing customized systems for Customers Options for Customers to incorporate their own needs into the RiverStar business system Dedicated Customer Service Coordinator assigned to each Customer Retrievable data history for all orders processed at RiverStar Customized order history reports Traceable order receipts and shipments Bar code labeling of products and orders Barcode order processing using relational databases Electronic Data Interchange (EDI) capable Advanced Ship Notice (ASN) capability File Transfer Protocol (FTP) capability	Customers Say: ...You have a lot to be proud of - your facility is top notch, and your folks are on top of things... ...Your team has been great to work with ... ...I am impressed with your plant and your people....

 

Last Updated: 10/18/2007