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Quality Policy

To Exceed Customer Expectations

With Exceptional

World-Wide

Order Fulfillment Solutions

Quality Objective
RiverStar Employees strive to achieve and are committed to:

Acceptable and Reliable Product
Customer Satisfaction and Positive Reputation
Continuous Improvement

RiverStar is a flexible, full-service distributor for Customers including Fortune 200 companies. Established in Winona, Minnesota, in 1995, RiverStar helps Customers to save money by reducing their in-house inventory, warehouse space, and staff. In fact, our Customers also enjoy improved overall and emergency service levels for shipments handled by RiverStar!

RiverStar specializes in custom, fast, accurate, and efficient test, packaging, and delivery of Customer orders with detailed data collection requirements. RiverStar's unique service offerings provide services for Customers in standard and less traditional ways:

RiverStar procured new parts inventory
RiverStar processed out-of-box returns
RiverStar managed Returned Material Authorization (RMA)
RiverStar salvaged and reconditioned parts

Material and components are accurately tracked from their source to their end destination, worldwide, and we are able to provide our Customers with detailed information regarding every order and and its components.

It is RiverStar's Customer Service ethic and attention to detail that set us apart!

RiverStar is ISO 9001:2000 certified.